RETURN POLICY
- Non-Refundable Payments
Once a payment is made, it is non-refundable, and all sales are final
Due to the nature of the work, returns are not accepted. EVERYTHING IS MADE TO ORDER SO PLEASE ALLOW 4-6 WEEKS FOR SHIPPING, PLEASE FEEL FREE TO CONTACT US FOR MORE INFORMATION ABOUT THIS.
- Tampering and Modifications
Any modifications, alterations, or tampering with the product after receipt will void all warranties. Modified products are not eligible for returns, exchanges, or repairs under any circumstances. If you wish to make alterations this will need to be pre approved, by ONESIXTHJAY or an approved 3rd party from ONESIXTHJAY.
- Damaged Packages
If the package is damaged in transit, clients are covered up to the amount agreed upon at the time of purchase. For full coverage, please choose the CORRECT shipping method.
- custom fees & import charges
customers are responsible for any custom fees, import duties, and taxes that may be incurred upon delivery. These charges are determined by your local customs authorities and must be paid by the recipient. We recommend checking with your local customs office for further details.
- Contact Before Purchase
If you have any questions, please contact us before making your purchase, as all sales are final and cannot be undone.
- Incorrect Address
If an item is returned due to an incorrect address, the client will be informed and have 14 days to arrange suitable re-delivery options. If re-delivery is not arranged within this period, the product will be restocked and forfeited.
not officially licensed
ONESIXTHJAY is an independent creative workshop. We are not affiliated with, endorsed by, or sponsored by Lucasfilm Ltd., Warner Bros. Entertainment Inc., Marvel Entertainment, The Walt Disney Company, Amazon Studios, or any other company or entity that owns or controls intellectual property related to film, television, or other entertainment franchises.
All products offered by ONESIXTHJAY are original, handcrafted creations inspired by broad themes within the fantasy and science fiction genres. Unless explicitly stated otherwise, our items are not licensed merchandise, official replicas, or direct reproductions of any copyrighted or trademarked work. Any similarities to characters, props, or concepts from existing intellectual properties are purely coincidental or presented solely for illustrative purposes.
We respect the intellectual property rights of all creators and studios, and our work is intended for artistic expression and the enjoyment of collectors who appreciate custom craftsmanship.